Terms of Service

Welcome to County Cookshops. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from countycookshops.com, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, you should not use our website.

1. Business Information

County Cookshops
2 High St
Cranbrook TN17 3DP
United Kingdom

Phone: 01580 714003
Email: contact@countycookshops.com
Website: countycookshops.com

Throughout these Terms, the terms “we”, “us”, and “our” refer to County Cookshops.

2. Use of the Website

By using our website, you confirm that:

You are at least 18 years old or have permission from a legal guardian
You will use the website only for lawful purposes
You will not attempt to misuse, damage, or interfere with the website or its security

We reserve the right to refuse service or terminate accounts if users violate these Terms.

3. Products and Services

We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate. However:

Product colours may vary slightly due to screen displays
Some products may occasionally be out of stock
We reserve the right to limit quantities or discontinue products at any time

We also reserve the right to correct errors in pricing or product information.

4. Orders

When placing an order on our website:

You agree that all information provided is accurate and complete
Orders are subject to acceptance and availability
We may cancel or refuse an order if fraud or unauthorized activity is suspected

Once an order is placed, you will receive an order confirmation email.

5. Pricing and Payments

All prices on our website are displayed in GBP (£) unless otherwise stated.

We accept payment through secure third-party payment providers.

County Cookshops does not store full payment card details.

We reserve the right to change prices at any time without prior notice.

6. Shipping and Delivery

Orders are processed and delivered within 4–10 business days, depending on product availability and delivery location.

Delivery times are estimates and may occasionally be affected by:

courier delays
weather conditions
public holidays
unexpected logistical issues

Further details are available in our Shipping Policy.

7. Returns and Refunds

We offer a 30-day return policy with free returns.

Customers may request a return within 30 days of receiving their order, provided that items are unused and in their original packaging.

Full details can be found in our Refund & Return Policy.

8. Intellectual Property

All content on this website, including:

text
graphics
logos
product images
website design

is the property of County Cookshops or its licensors.

Content may not be copied, reproduced, distributed, or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, County Cookshops shall not be liable for:

indirect or consequential damages
loss of profits or revenue
loss of data or business opportunities

This limitation does not exclude liability where it would be unlawful to do so under UK law.

10. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the content, privacy policies, or practices of third-party websites.

Users should review the policies of those websites before engaging with them.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.

Our data practices follow UK regulations including the UK General Data Protection Regulation and the Data Protection Act 2018.

12. User Conduct

Users agree not to:

use the website for unlawful activities
attempt to gain unauthorized access to systems
upload malicious software or harmful code
interfere with website functionality

Violation of these rules may result in restricted access to the website.

13. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United Kingdom.

Consumer rights are also protected under the Consumer Rights Act 2015.

14. Changes to These Terms

County Cookshops reserves the right to update or modify these Terms of Service at any time.

Changes will take effect immediately once posted on this page.

We encourage customers to review these Terms periodically.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us: