Third-Party Services Policy

Last updated: March 16, 2026

At County Cookshops, we may use third-party services to provide functionality, support operations, or enhance your experience on countycookshops.com. This policy explains the types of services we use, how they may interact with your data, and your rights as a customer.

1. Scope of Third-Party Services

Third-party services may include, but are not limited to:

  • Payment processors – for secure transactions
  • Shipping and logistics providers – for order fulfillment
  • Analytics and tracking services – to understand website usage and improve experience
  • Marketing and advertising platforms – to deliver relevant offers
  • Cloud hosting and IT services – to maintain website performance
  • Customer support platforms – for inquiries and ticket management

2. Data Sharing with Third-Party Services

  • County Cookshops may share necessary information with third-party services to:
    • Process payments securely
    • Ship orders efficiently
    • Provide customer support
    • Improve website functionality
    • Deliver relevant marketing or promotional content
  • All third-party services we use are required to comply with UK GDPR and the Data Protection Act 2018.

3. Third-Party Service Liability

  • County Cookshops is not liable for actions, errors, or omissions by third-party services, except as required under UK consumer protection law.
  • Use of third-party services is done to enhance your experience, but we cannot guarantee the service or availability of third-party platforms.

4. Payment Processing

  • All financial transactions are handled via trusted third-party payment processors.
  • Payment information is encrypted and not stored on County Cookshops’ servers.
  • Customers are not charged directly by third-party processors beyond the checkout process.

5. Marketing and Advertising Services

  • Third-party marketing services may use cookies or tracking technologies to provide personalized ads.
  • Customers can manage preferences through our Cookie Policy or opt out directly with the service provider if available.

6. Analytics and Website Performance

  • We use analytics services to monitor website traffic, performance, and usage trends.
  • Data collected is aggregated and anonymized to improve website functionality and user experience.

7. Customer Support Services

  • Third-party platforms may be used for live chat, ticketing, or email support.
  • These services may collect contact information or interaction history to resolve inquiries effectively.
  • All customer interactions are handled in accordance with our Privacy Policy.

8. Transparency and Choice

  • County Cookshops discloses all third-party services used on the website.
  • Customers can review linked third-party service policies for further information on data handling, security, and privacy.

9. Contact Information

For any questions regarding third-party services or concerns about how your data is used:

County Cookshops
2 High St
Cranbrook TN17 3DP
United Kingdom

Phone: 01580 714003
Email: contact@countycookshops.com
Website: countycookshops.com