Love, love, love this latest cleaner with mop. It’s a big upgrade from my first basic eufy robot cleaner bought 8 years ago (and still working well) I love that it maps out the room perimeters on its own so I don’t have to close doors anymore, and can simply label each room and despatch it to clean and or mop the floors in that room. The water tank capacity for the mop means I get at least 10 washes of my kitchen floor before I need to top up the water. You can ask it to mop the floor twice in succession if it’s extra dirty, and it cleans in a more precise way up and down in lines, whereas my original eufy cleaner just zapped all over the place.
I am VERY pleased with it, and the original robot has been repurposed upstairs as it’s still working well after 8 years!
I got so used to having a remote control with the first robot that I was a little unnerved at having to use the app to get this new model working. I’m sure that aspect might restrict some non-techy purchasers. Highly recommended, even with the high price tag. You only live once so spoil yourself…

***Update April 2025***

So I’ve had eufy a while now and thought I’d give people more info on a couple of situations we’ve had.

A couple weeks ago I got a notification saying the brush wheel was stuck on something (it’s on while I’m out of the house in the morning) I got back and found it had hoovered up a tie, my children so lovingly left on the kitchen door handle, I thought it was going to be a pain to get out because it was wrapped in there good but no after a couple of unclips from the brush bar underneath it just fell out, was clipped back into place then happy.

I then got another notification asking me to check the dustbin compartment for clogs, I reckon this was an after check from above, but I was surprised when I unclipped the dustbin (under the giant circle on top) and lifted out the filter there was no box to argue with it was just empty space so had it actually been clogged it would be so easy to unclog it!

I also got my first notification to empty the dust bag today (I was surprised it really did do the 60days in our house – maybe a little over) so I got excited about testing out the hoover method – this did not work for me, the hoover nozzle was too big to fit in and even when I got it snuggly over the hole the cat fur kept clogging the hole.

However I did manage to manually empty it by tipping it upside down over the bin and guiding all the fur out – and I’m so glad I did.

First of all it didn’t take long, maybe 5-10 minutes and secondly it had hoovered up sooo much it shouldn’t have. I thought I was pretty good at clearing the floor before going to school so imagine my surprise when emptying the bag I found 4 hair clips, £2.20 in change and a fiver! No idea where eufy found these but had I thrown the bag away as intended I would literally be throwing money away 😅 just something to think about….

I then popped it back in and reset the bag on the app and so far seems to be working fine.

I still stand by my initial review eufy is amazing and so far we’ve had no troubles that require customer service and it’s even getting used to being on the carpet, I haven’t had to nudge it in for a few weeks now ☺️

I will update further if I find out any other useful info.

****Original review***

Ok I’ve had this eufy about 3 weeks now so I feel fairly confident in writing about it’s good and bad points. We live in a 2 up 2 down terraced house so not huge but reasonably big rooms.

It hoovers amazingly, it’s quieter than most robot hoovers, it even has a do not disturb schedule so when it emptys it won’t wake you as that’s a bit loud – but it has to be to suck all the rubbish out and only last 30secs or so. It picks up cat biscuits cat litter, crumbs and alot of fur.

The mopping is good, we hate mopping kitchen it’s alot of work with 3 cats and 2 kids so this was the main reason we bought it and after 2 months of not mopping kitchen I wasn’t expecting much from this little guy – but too my surprise mopping once a day for 3 weeks has gradually cleaned the kitchen. Even the dried on sauce/gravy stains have been picked up and cleaned so I’m very impressed – just don’t expect it to do it all in one go – it likes to chip away at it each time. We only use water btw we didn’t bother with cleaning fluid.

It maps quite well although there are a few areas it misses (for some reason there’s a corner in the kitchen it refuses to do – this is where the cats eat so quite frustrating as that area needs doing every day but tbf I’d look at that area and say no thank you as well 😅)

The scheduling works with or without the internet – we have the internet set to turn off at 8:30 am on school days so the kids know when it’s time for school and this little guy is scheduled to clean at 8:35 even if I forget to turn the internet back on it’s still cleaned by the time I get back from school).

The dust bag must hold alot because our house is terrible for cat biscuits/cat food/cat fur/biscuits crumbs etc and after 21 days it still says it’s got 1114 hours remaining – I’ve not tried manualling hoovering the bag to empty yet but I will once it’s full and update to let you know how it goes.

I’ve uploaded pictures from it’s clean this morning so you can see how it does and the remaining accessory times after 21 days of cleaning once a day.

The only problem I have with eufy is the corner in kitchen it refuses to do and returning to its base – although this one could be our fault we have it on a thick pile carpet in hallway but it’s the only place we have for it and a little nudge in when it needs to clean the mop pads and it’s happy again, after the initial morning nudge it seems to be fine returning to base so I think the carpet probably gets in the way but we don’t mind giving it a helping hand, after all it does so much for us 😊

Haven’t tried the multi map yet – this is something I’ll try soon and update.

TLDR: we haven’t had to hoover downstairs since we got eufy or mop/sweep the kitchen floor – except the one corner it quite rightly refuses to do – and dustbag still not full after 21 days at once a day cleaning 😊 after doing downstairs on maximum suction, high water and 2x cleaning for each room battery is around 52% when finished.

Oh and water light turns red if it needs topping up, but even this doesn’t stop eufy it’ll still clean just won’t mop.

After having this product for approximately 3 months I’m able to give it a full review.
On opening its well made and of good quality, nothing seems flimsy, very good packaging and instructions are simple ( there is also online assistance which is easy to find with the QR code)
On set up it starts by mapping the whole area, make sure to move anything from the floor i.e cable and socks.
You can set up the app easily and you will be able schedule cleans and do adhoc ones too you can adjust most of the cleans to your needs such as more or less water or turbo suction power or mopping upto the baseboards and you can also select the rooms that you would like it to clean.
When it’s moving around the room it’s not exactly quiet but not too intrusive (we can still watch TV while it’s on) it’s positioning works well most of the time and it finds its way home with ease.
The vacuum side of things works well it seems to get most of the bits up off of laminate flooring if you do notice some missed spots the chances are it will go back over them at some point.
The mopping side of things is mainly why I chose this specific vacuum. The mops move rather than are stationary being passivley dragged after it. They do well and depending on how much water you select for them to use you can clearly see where it has been the mops automatically shut off when it reaches carpet or rugs.
It auto empty from the machine into the bag in the stand. This is the noisiest part of the machine but doesn’t last too long, it has an auto clean and dry system for your mops which is another factor for me purchasing this model as I didn’t want to stale smell from wet mops left around.
Maintenance
You need to keep the water topped up (it’s has a handy white/red light inside the water container so you can tell when it needs topping up or emptying the dirty water.
I have used it for 3 months and have only needed to change the bag once so far it’s a very simple process with no risk of dust getting anywhere other than the bag.

When the machine eats something it shouldn’t (inevitably a socks or hairband)
You receive a notification to remove said object.

Cons
My main con is that it struggles with long hair (there is a lot of long hair in our house )
It collects it fine and while it professes to have an anti wrap system in place this doesn’t work for us. I have to cut the hair off the rollers and also as the hair seems to go to the edge of the roller and twist itself around the bolts which hold the roller in place. You can dismantle this roller easily enough but it is a bit of a pain to do every week or so for me. But again our house is heavy on the long hair so we would have to do it for most vacuums.

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